I used Unitymedia internet service for more than one year. I was totally satisfied with the quality.
Unfortunately, I moved to new house. I Informed Unitymedia immediately (on 2nd of August). The technician came in my new house and returned back without installing the internet because internet from Unitymedia is not available in my new house (the technician discussed with the housemeister). The personnel from unitymedia, during consultation before making the contract, told me that the contract will be immediately and automatically cancelled if the service is not available in the new resistance. Though I gave them the notice and the technician could not fix the problem, they charged me and are still charging. I communicated them several times.. They are terrible. I liked Germany, in general, except Unitymedia. My view towards them is totally negative. I do not suggest to catch Unitymedia. Do not do wrong decision Please!!!!!!!!!!!!!!